How to clock in and clock out

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Time Tracking Overview

Kwilio offers multiple ways to track time, ensuring accurate time recording for appointments and work schedules. You can clock in and out using the scheduled time, mobile app, or manual entry.

Method 1: Scheduled Time (Automatic)

When an appointment is created, the system automatically uses the scheduled start and end times for time tracking. This is the default method and requires no action from employees.

Method 2: Mobile App Clock In/Out

Employees can clock in and out directly from the iOS mobile app:

  1. Open the Kwilio mobile app
  2. Navigate to your appointment or schedule
  3. Tap "Clock In" when starting work
  4. Tap "Clock Out" when finishing

The mobile clock-in/out times will override scheduled times for more accurate tracking.

Method 3: Manual Time Entry

Administrators and managers can manually enter time entries:

  1. Go to "Time Entries" in the Scheduling menu
  2. Click "Add Time Entry"
  3. Select the employee and appointment (if applicable)
  4. Enter clock in and clock out times
  5. Add any notes and save
Time Entry Priority

The system uses the following priority order:

  1. Manual time entry (highest priority)
  2. Mobile app clock in/out
  3. Scheduled time (default, lowest priority)