Administration Features Overview

Administration features give administrators control over system configuration, user management, and business operations. Understanding these features helps you manage your Kwilio account effectively.

Accessing Administration

Navigate to "Settings" → "Administration" to access administrative features. Only users with administrator roles can access this section.

Key Administration Areas

User Management

Create, edit, and manage user accounts. Invite team members, assign roles, activate/deactivate accounts, and manage permissions.

Role Configuration

Create custom roles, modify existing roles, and configure permissions for different user types.

Company Settings

Configure company-wide settings including profile information, timezone, billing preferences, and system defaults.

System Configuration

Set up system-wide preferences, notification settings, integration options, and other operational configurations.

Data Management

Administrative features also include:

• Data export and backup options
• Bulk operations and updates
• Audit logs and activity tracking
• System reports and analytics

Security Features

Administrators can manage:

• Password policies
• Session management
• Access controls
• Security settings

Best Practices

• Limit administrator access to trusted users only
• Regularly review user access and permissions
• Keep company settings up to date
• Document important configuration changes
• Use audit logs to track administrative actions