Security and Account Management

Maintaining strong security practices protects your business data and ensures only authorized users access the system. Learn about security features and best practices in Kwilio.

Password Security

Strong Passwords

Use strong passwords that include:

• At least 8 characters (longer is better)
• Mix of uppercase and lowercase letters
• Numbers and special characters
• Avoid common words or personal information

Password Management

• Change regularly: Update passwords periodically
• Don't share: Keep passwords private
• Use different passwords: Don't reuse passwords from other accounts

Account Access Control

Role-Based Access: Assign appropriate roles to limit access to sensitive information

User Management: Regularly review active accounts and deactivate unused ones

Session Management: The system automatically logs out inactive sessions for security

Data Protection

Security measures in place:

• Encrypted data transmission
• Secure data storage
• Regular security updates
• Access logging and monitoring

Account Recovery

If you lose access to your account:

• Use the "Forgot Password" feature
• Contact your administrator for help
• Verify your identity for security

Security Best Practices

• Never share your login credentials
• Log out when using shared computers
• Report suspicious activity immediately
• Keep contact information updated for account recovery
• Use secure networks when accessing the system
• Regularly review user access and permissions

For Administrators

Additional security responsibilities:

• Manage user accounts and access levels
• Monitor system activity
• Configure security settings
• Review and update permissions regularly
• Train team members on security practices