Company settings and preferences

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Company Settings and Preferences

Company settings control how Kwilio operates for your business. Configuring these preferences ensures the system works the way you need it to.

Accessing Company Settings

Navigate to "Settings" → "Company Settings" or "Administration" to access company-wide configuration options.

Company Profile Settings

Manage your company information:

  • Company name and legal name
  • Contact information
  • Business address
  • Tax information
  • Company logo and branding
Operational Preferences

Configure how the system operates:

  • Timezone: Default timezone for all operations
  • Date and time formats: How dates and times are displayed
  • Week start day: Which day begins the week (Sunday or Monday)
  • Business hours: Default operating hours
Notification Settings

Configure system notifications:

  • Email notification preferences
  • In-app notification settings
  • Reminder schedules
  • Alert preferences
Default Settings

Set defaults for:

  • New appointments (duration, status, etc.)
  • Invoice terms and payment methods
  • Time entry preferences
  • New client defaults
Integration Settings

Configure integrations and external connections (if available):

  • Payment processing
  • Calendar sync
  • Email services
  • Other third-party tools
Best Practices
  • Review settings when first setting up your account
  • Update settings as your business evolves
  • Document any custom configurations
  • Train team members on important settings
  • Regularly review preferences for accuracy